FutureTouch Technology - Services
FutureTouch Technology
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Services - What We Do

FutureTouch Technology - What We Do

Our mission at FutureTouch Technology is to be the best end-to-end Kiosk provider on the markert. With that goal in mind, our team strives to provide the premiere solution for taking interactive systems from idea to reality. Our customers enjoy the benefits of a one-stop shop for delivering their entire project. We have built a sophisticated production process around our experience dealing with a wide variety of customers and projects. Our experience recognizes that all projects are unique, but share the same basic building blocks. Our strength is in using these same basic building blocks to create custom solutions according to the project schedule and the budget. Our production process is predictable for both our customers and us.

Planning & Design Services

FutureTouch Technology's Planning & Design Services take your project from an idea to a detailed design that is ready to be implemented into reality. Our team of experts work closely with you as consultants to help develop your project, define the requirements, create the specifications, and establish the budget. Some customers choose to work with FutureTouch on the Planning & Design effort first before making a decision to actually implement the project. This phased approach empowers our clients with management controls to make "go/no-go" decisions at critical milestones. We document our work in a functional specification report at the conclusion of planning, and the a detailed design report at the end of the design phase.

Software & Application Development

FutureTouch Technology provides a complete team for developing any software and application required for your project. Our producers, software engineers, application developers, graphic artists, and IT specialists have years of experience to produce your unique solution. We can provide the turnkey software system, or collaborate with your team to provide an integrated solution. Our capabilities include:
  • Creative Design and Multimedia Graphic Arts
  • Front-End Applications
  • Middleware Applications & Integration
  • Back-End Applications & Integration
  • Web Applications
  • Database Applications
  • Hardware Peripheral Device Integration
  • Transaction Processing (Financial and Other Types)
  • System Integration

System Integration

Interactive Self-Service systems involve levels of system integration that depend on the characteristics of each project. System integration is unique in this business because of the demands of unattended self-service reliability. Thanks to our years of experience, we have integrated solutions for just about every possibile vertical:
  • Computer Hardware Devices
  • Software Systems
  • Networking - Private, Virtual Private (VPN), Wireless, Internet, Analog
  • Business Processes
  • Cabinet Enclosure Systems
  • Monitoring and Management Systems

Deployment, Installation & Startup

FutureTouch Technology manages the process of placing the systems into operation. This management service encompasses the hosting of sites, networking, shipping and logistics, and onsite services. FutureTouch professionals personally perform the onsite services, or for large deployments will manage the installation contractor.

Kiosk Training

FutureTouch Technology provides training in all aspects of self-service systems:
  • Administrator Training for Evocator Video Display Manager
  • Administrator Training for Labyrinth Navigator Applications
  • Administrator Training for Self-Service Software Applications
  • Administrator Training for Netkey Manager
  • Developer Training for Netkey Creator and Studio
  • Technician Training for Kiosk System Maintenance
  • Technician Training for Network System Maintenance

Service & Support

FutureTouch Technology seeks customer-for-life relationships where we can provide value-based services to help our clients with the operational and maintenance needs of their self-service networks. We offer a menu of services that can be selected by our clients according to their own strategy:
  • Hardware Repair Service
  • Onsite Preventive Maintenance
  • Onsite Incident Response
  • Network Monitoring & Management
  • Content Updating & Management
  • Application Hosting
» Contact us for a quote
 
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©2005-2008 FutureTouch Technology
 
FutureTouch Technology self-service software improves customer service without adding staff. FutureTouch Technology customers include malls, hospitals, healthcare, retail, government, human resources (HR), and tourism. FutureTouch Technology provides the application software and can provide the complete integrated system of kiosk cabinet, computer hardware, installation, service and support. FutureTouch Technology software supports touchscreen monitors and other Internet kiosk terminals. FutureTouch Technology provides software tools for remote network monitoring and content updating over the Internet. FutureTouch Technology software includes PathFinder for wayfinding, building or campus directories, and other wayfinder situations, Concierge for Internet and kiosk content management, Surveyor for patient satisfaction surveys, user surveys, Finder for information search, CareMail for hospital patient email, electronic greeting cards and other messaging, Educator for patient education, informed consent, CheckIn for self-service patient registration, health plan insurance validation or verification and queue management, DrFinder for physician referral, Nurse Station for patient bedboard and room status, Presenter for plasma display, digital sign and digital signage and retail advertising display management, and Guardian for computer desktop lockdown keyboard blocking and kiosk security, remote monitoring and usage tracking. FutureTouch Technology is a reseller of Netkey products including Netkey Creator, Netkey Studio, and Netkey Manager. FutureTouch Technology resells kiosk enclosures and kiosk cabinets from kiosk manufacturers Morasi, Olea, KIS, Kiosk Information Systems, and SeePoint.